Advisor

The procedure for returning the goods to our e-shop in BRIEF!

The procedure for returning the goods to our e-shop in BRIEF!

  1. Check the condition of the goods: Pack the goods carefully before shipping to avoid further damage during transit.
  2. Select the method of return:
    • Personal delivery to:
      MICROWARE (tm), s.r.o.
      Maršála Rybalka 223
      27308 Pchery
      Email: helpdesk@microware.cz
      Phone: +420 228 222 845
    • Using our return system: Fill in the form at https://go-balik.cz/vratky/3fca781e6dfe30479c01e428281ba67d. Here you will get detailed instructions and a shipping label.
  3. Notify us of the shipment: Send a confirmation of the package to helpdesk@microware.cz or contact us by phone.
  4. Next steps: After we receive and inspect the goods, we will inform you about the processing of the claim.