MICROWARE Services: Your Partner for the Digital Future

More Than Just Services: Our Story and Philosophy at the Heart of Czech IT

MICROWARE: We do IT differently, better. Since 1988.

In the dynamic world of information technology, where trends change with every dawn, MICROWARE (tm), s.r.o. represents a pillar of stability, expertise, and continuous innovation. Our motto, "We do IT differently, better!" is not just a marketing slogan. It is the essence of our corporate philosophy, which has guided us for more than three decades and is deeply rooted in every service we provide and every product we offer. We understand that for your business to succeed, you need more than just a supplier; you need a true partner who understands your goals and can turn technological challenges into your competitive advantage.

From the Beginnings with Commodore to Today's Comprehensive Solutions

Our journey began at a time when the concept of IT outsourcing was virtually unknown in the Czech Republic. The sole owner of the company, Tomáš Macourek, laid the foundations for the company back in 1988, at a time when the digital revolution was just beginning in households. In 1991, under his leadership, we became the first authorized service center for the legendary Commodore 8-bit computers (C64) and later for the popular Amiga series. This deep, practical experience with hardware and software from the very beginning gives us a unique perspective. We are not just a company that was founded in 2007; we are the bearers of a legacy and passion for technology that shaped an entire generation. This history is proof of our ability not only to survive but to thrive in an ever-changing environment.

Philosophy of Continuous Adaptation

The spirit of innovation that was necessary to service the first home computers is the same spirit that drives us forward today. Our more than 30 years of tradition is not a sign of age, but proof of our resilience and ability to adapt. That is why we recently migrated our e-shop to the modern and efficient Upgates platform and integrated advanced payment systems such as Comgate to provide you with the best possible shopping experience. Our history and present thus form a coherent story: the story of a company that combines the wisdom and stability gained from many years of experience with the energy and flexibility of a modern technology company.

Pillars of Our Services: Comprehensive Solutions for Your Business

Our portfolio of services is designed as a comprehensive ecosystem that covers all technological aspects of modern business. These are not isolated offerings, but interconnected solutions that together form a solid foundation for your growth and security.

Strategic IT Management and Outsourcing: Your Peace of Mind is Our Concern

In today's world, where it is increasingly difficult for companies to find and retain qualified IT specialists, we offer a strategic solution: complete outsourcing of your IT needs. We will take over the management of your computer networks (including the design of L2/L3 networks, WiMAX, and corporate WiFi), server maintenance, such as our mail server charon.microware.cz, and ensure the smooth operation of all hardware and software. Our services also cover critical areas such as data recovery from damaged media. By entrusting your IT infrastructure to us, you not only gain access to a team of experts, but above all peace of mind and space to focus on what is most important to you – your business. This approach is in line with modern trends in IT infrastructure consolidation and optimization, which bring significant financial savings and competitive advantages to companies.

Customized Innovation: Custom Software and Intelligent Automation (Loxone)

We believe that technology should adapt to you, not the other way around. That is why one of our key pillars is customized software development ("turnkey programs"). Whether you need a specialized desktop application or a robust web solution, our team is ready to create a tool that will meet the highest criteria for security, speed, and ease of management. Our ability to solve complex tasks is also demonstrated by the development of the "MPV Production Management System."

We are further expanding this expertise into the field of intelligent building automation. As specialists in the Loxone system, we implement automation for apartments, houses, and business premises. We connect individual technologies—from shading and heating control to security and access systems—into a single intelligent and efficient whole. This not only increases comfort and safety, but also significantly reduces operating costs. Our e-shop also offers a wide range of Loxone products and compatible accessories, demonstrating our comprehensive approach from consultation to hardware delivery and final implementation.

The Future of Manufacturing Today: Expert Services in 3D Printing

3D printing is not just another service in our portfolio; it is our passion and an area where we rank among the top experts. We offer professional custom 3D printing from a wide range of materials, including plastics and metals, and we are also able to provide small-batch production of hundreds of parts. Our services include everything from the preparation and optimization of 3D models to the final product.

Our in-depth knowledge of the technology is reflected in our e-shop, where we offer and support top-of-the-line 3D printers from brands such as Bambu Lab and TwoTrees. We are not just sellers. The fact that we design and print specialized sets of parts ourselves, such as the "Enraged Rabbit Carrot Feeder ERCF_V2.0 Full Printed Parts KIT," is proof that we are an active part of the community and understand the technology down to the last detail. For businesses, this means the ability to quickly prototype, produce custom parts, and overcome supply chain issues, giving them a critical competitive advantage.

Cyber Security and Data Protection: Your Digital Shield

In 2024, cyber security is an absolute priority for Czech companies. With the growing number of cyber incidents and the implementation of the new, stricter European NIS2 directive, data protection is becoming a key strategic challenge. Our services are designed to provide you with a robust digital shield. We provide professional computer virus removal, malware removal, and protection against phishing attacks.

However, our expertise is not limited to software. In line with our business activities, which include "providing technical services for the protection of property and persons," we also implement physical and digital security systems, such as RFID-based attendance and access control systems. In the context of the NIS2 Directive, we offer you a partnership that will not only help you meet new legislative requirements and avoid ruinous fines, but above all ensure real security for your most valuable assets – your data, finances, and reputation.

Our E-shop (eshop.microware.cz): More Than Just a Store, a Gateway to Technology

Our e-shop, available at eshop.microware.cz, is an integral part of our ecosystem and embodies our philosophy. The recent transition to the modern Upgates platform underscores our commitment to providing you not only with cutting-edge products, but also with a first-class user experience.

Our e-shop is not an anonymous catalog with tens of thousands of items. It is a carefully curated selection of products and brands that we believe in and actively use in our own projects. Whether it's Bambu Lab 3D printers, Loxone automation components, or reliable network components, every product in our range has undergone our internal testing.

This synergy between services and sales is our huge advantage. The products you'll find in categories such as "3D Printing and Accessories," "Home and Business Automation," and "Computers and Office Equipment" are the same ones our technicians install for our clients. This gives you the assurance of perfect compatibility and proven functionality. Together with flexible payment options, including "third-party financing," extended warranties on selected products, and detailed technical information, our e-shop is your gateway to technology you can trust.

Why MICROWARE? Your Partner in the Digital Transformation Era

In today's business environment, which is defined by the pressure to digitize, the ever-present threat of cyber attacks, and a shortage of IT talent, choosing the right technology partner is a key strategic decision. MICROWARE is uniquely positioned to be that partner, especially for small and medium-sized enterprises, which form the backbone of the Czech economy and, as data shows, often lag behind in terms of digital intensity. We offer comprehensive solutions that are typical for large corporations, but with the personal approach, flexibility, and affordability that small and medium-sized businesses need.

The following table summarizes how our services directly address the biggest challenges currently facing Czech companies:

Key Challenge for Companies in the Czech Republic (2024+) How MICROWARE (tm), s.r.o. Can Help You

NIS2 implementation and growing cyber threats

We provide proactive security audits, network management, and implementation of robust protective measures to ensure your compliance with new legislation and protect your valuable data.

The need to increase efficiency and automate processes

We design and implement intelligent automation (Loxone) and develop customized software that addresses your specific operational needs and streamlines business processes in line with digitalization trends.

Lack of qualified IT specialists on the market

We offer flexible IT outsourcing and comprehensive management that gives you access to a team of experts and solves the problem of IT talent shortage without the need for costly recruitment.

Rapid development of technologies (AI, 3D printing, IoT)

We are your guide to the world of innovation. We provide expert advice and access to the latest technologies, including custom 3D printing and smart device integration.

The need for reliable and modern IT infrastructure

We provide comprehensive hardware and software delivery and service, including specialization in Open Source, and guarantee the optimal and trouble-free operation of your key systems.

Take the next step: Together we will create the future of your business

If you are facing any of the above challenges or simply feel that your technology could be working more efficiently, please do not hesitate to contact us. We don't offer one-size-fits-all solutions, but a partnership dialogue. We'll listen to your needs and design a strategy that fits your goals and budget.

We're available on weekdays from 9:00 a.m. to 5:00 p.m. and by appointment outside these hours – just give us a call.

Call us on our toll-free number: 800 100 327

Write to us at: info@microware.cz

We are here to help you do IT differently and better. Contact us to find out how we can support the growth of your business.